Refund and Cancellation Policy

Payment timing

Payment is handled after intake review and scope confirmation. This website does not collect card or banking details on the marketing pages. Commercial terms, currency and payment instructions are confirmed in writing before payment. CorpFlowAI does not collect card details on public marketing pages.

Each successful payment is acknowledged by a PDF invoice issued by CorpFlowAI Ltd recording the invoice number, line item, ticket amount, currency, payment route, and payment-confirmation timestamp.

Setup fees

Setup fees cover time and work performed to design, configure, test, and hand over the agreed workflow. If you cancel before work starts, a refund may be available. Once setup work has started, refunds are discretionary or prorated depending on work already performed.

Enquiry Recovery Sprint (current commercial offer)

The live Enquiry Recovery Sprint is invoiced in MUR after a 15-minute diagnosis and a written offer. The published terms are MUR 85,000 fixed, with MUR 51,000 (60%) deposit to start and MUR 34,000 (40%) after approved preview and before production release. Refunds are available before setup work has started. Once work has begun, refunds are discretionary or prorated based on the work already performed.

Historic AI Lead Rescue launch pilot

If you were invoiced under the historic USD 150 launch-pilot terms, those invoice terms still apply to that engagement. That pilot is no longer offered as a current public path. Refunds for a historic pilot remain available before setup work has started. Once the setup work has begun, refunds are discretionary or prorated based on the work already performed, in line with the general setup-fee policy above.

Monitoring and ongoing services

Monthly monitoring or support, when offered, can usually be cancelled before the next billing period. Fees for work already delivered remain due.

Digital services — returns

Services are digital. There are no physical goods to return and no shipping refunds. Cancellation and refund rights are described in the sections below and on our delivery policy.

Chargebacks (when card payments are live)

When card payments are processed through our bank's gateway, chargebacks are handled through the bank's dispute process. CorpFlowAI supplies engagement evidence (intake, scope confirmation, delivery records, and support correspondence) within the timeline the bank specifies.

Final terms

Specific refund or cancellation terms may also appear on the invoice or service agreement for your engagement. If there is a conflict, the confirmed invoice or agreement for that engagement prevails.

Questions: submit intake on /enquiry-recovery or use the contact page.